Update your booking calendar with live venue closures
There may be specific days or periods of the year when your entire venue is closed e.g. religious holidays, end of term, or between seasons.
With ‘Closed Dates’ you can add the dates your venue is closed to your calendar in order to prevent bookings from being placed during those times.
How to add a new ‘Closed Date’
To add a new closed date to your venue, click on your ‘Venue Settings’ in the Setup menu and then select ‘Closed Dates’.
Clicking on the ‘Create First Period’’ button will cause a pop-up to appear. Here you are able to name your closure period and select a start and end date. Your venue will appear closed to potential bookers between the date ranges you select.
Once you are happy with your chosen closing dates, click ‘Create’.
How to edit an existing ‘Closed Date’
You may wish to edit, or cancel, a closed date. To edit an existing closure, click on the pencil icon beside your chosen date. A pop-up will appear enabling you to select a new start and end date.
To cancel an existing closure, simply click on the rubbish bin icon beside your chosen date and click “Remove” when prompted.
Troubleshooting:
If you are attempting to only close a specific facility or set of facilities and leave others open, please instead:
1. Create a new booking.
2. Select Blocked Facility at the top right.
3. Fill out all information on how long you'd like to block the facility and create the booking.
*Please Note: you can only block each facility for 7 days per booking. Therefore, you can make this booking last for 168 hours to block it for a week. If you need to block it for longer, please create several bookings.