1. Client Support Hub
  2. Pricing and other information

How to manage a price change at your venue

In this article you will find out how to update your price schemes and how to apply a change in price for a certain period.

Changing the default price

If you have a change in price, you do not need to create a new price scheme from scratch. Simply go to the price scheme related to that facility and update the information.

How to edit a price scheme

Once you log into your venue, click into the drop-down menu entitled Venue Settings on the left-hand sidebar, under Setup, and click on Prices Schemes. You will see a list of all the price schemes that are created for your venue. After you have found the price scheme that you would like to edit, simply click on the pencil icon on the right-hand side as you can see in the below screenshot.

Once all the changes are completed, click on Save Changes to save all the changes done.

Changing the price for a certain period

Please note that if you have a price that you would like to take effect from a certain date you have to create a new price scheme and then link it accordingly in the facility section. So if for example the price change you would like it to take effect from 6th June until 30th September, you have to go to the facility in question and scroll down to the Custom Pricing section. On here, click on Add custom pricing, select the start and end date and price scheme that you would like to apply for that period. For the dates outside this period, the default price scheme will be applied unless you have another custom pricing set up.

Once the custom pricing is saved, the below is how it will show on the facility page.

Creating new price schemes

If you would like to create new price scheme, please refer to the article Setting up price schemes which you can find here. In this article, you will find out how to create different price schemes.

Changing the opening hours

For more information on how to change the opening hours please refer to the article How can I change the opening and closing times of the venue? which you can find here.