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How to manually add a payment you received from a customer.

This article teaches you how to reconcile your bookings by adding a payment received offline.

Step-by-Step Guide: How to add a payment manually:

1) Click in to the booking order.

2) Go on to the payments tab.

3) Click "Add new payment".

4) You can fill out the information accordingly, here is a screenshot showing bank transfer as an option:

5) Scroll down to the bottom and press "Add payment".

 

There is also a tick box if you'd like to send a receipt to the customer.

 

Please note that Bookteq is built to primarily support online payments; however, we know that is not always the way the customer pays. Direct debit is the only other form of offline payment Bookteq is working to support at the moment. Therefore, this form of reconciliation is our solution for situations where the customer did not pay online.