What different ‘User Types’ are available and what do they mean?

We have three different ‘User Types’ available from Owner to Read-only access, here’s what they all mean.

There are three different types of users available on Bookteq:

  • Owner

  • User

  • Read-only

Each user has their own set of permissions that allow them to carry out certain actions on the Bookteq platform.

Let’s take a look at each of them and see what they mean!


Owners

With Owner access, you have complete control over your venue account, from adding new users, venues and bookings, to managing your Bookteq billing and Stripe payments.

Owners can add and assign User roles, change permissions, and even create additional Owners if more than one is required to manage your venues. From your Bookteq dashboard scroll down to Account and select Users from the dropdown menu. You can then either add a new user or select an existing user you want to give Owner status to.

Users

User access allows you to create, view and amend bookings, as well as add new customers, spaces and facilities for the venue(s) assigned to them by the account Owner.

They are also able to add payment requests, manage invoices and send payment links for the venue(s) via the Bookings tab.

User access doesn’t allow you to create new ‘Users’ or edit permissions, nor can they add or amend venue information.

Read-only

With Read-only access, you can share your calendar with additional users in your workspace easily and securely. Read-only users can view bookings through the Calendar and Bookings tab but not edit, move or delete any booking information. They are also unable to send payment links or invoices.

Find out more about Read-only access and how it’s used, here.


Overview of different user roles in the table below

User role matrix