1. Client Support Hub
  2. Invoicing and Payments

How to reflect a refund in your workspace or delete a payment that was added manually (ie: bank transfer or cash).

This article will show you how to amend the payment status for a booking order where a manual payment was added incorrectly.

In order to delete or reflect a refund for a payment you added manually to your Bookteq workspace, you can select the 'Refund' option to revert the payments back to £0.00 essentially deleting or refunding the customer.

 

Please note: You can also use this feature to amend the prices by re-adding a different manual payment if need be. For more on how to add manually payments please check out this help article.