If your venue of choice allows their customers to make changes to their own bookings, you will see the "Amend" button next to your booking on the Customer Portal. If this is not apparent, please contact the venue directly for any changes.
How to amend a booking
Watch this quick tutorial video on how to amend your bookings in the Bookteq Customer Portal:
Step by step guide
If you wish to change a booking within the venue's terms, please follow these steps:
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Log in to the Customer Portal using your login credentials.
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Navigate to the Bookings section to view your existing bookings.
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Locate the specific booking you want to amend.
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Select Amend on the chosen booking.
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Follow the prompts to select a new date, time, and/or duration for the booking.
6. Confirm the changes to complete your amendment.
If Your Booking Requires Venue Approval
After making your amendment, you will be directed to a page that indicates whether the venue needs to approve the changes.
We hope this article helped to answer your query! If you have any further questions or need assistance, please don't hesitate to reach out to our Bookteq team by submitting a help request.