If you are eligible for a refund, you can also receive a credit note when booking sports facilities through Bookteq.
Overview
If you are eligible for a refund, you can also receive a credit note when booking sports facilities through Bookteq. A credit note allows you to apply the payment for a cancelled booking to your next unpaid booking, ensuring you don't lose the funds.
Troubleshooting
Q: How does the credit note work?
A: If you have paid for a booking that has been cancelled within the notice period or by the venue, the payment for that booking will be carried over to your next unpaid booking if applicable. This way, you can utilise the payment for your future bookings.
We hope this article helped to answer your query! If you have any further questions or need assistance, please don't hesitate to reach out to our Bookteq team by submitting a help request.