If your booking has been cancelled within the notice period or by the venue, we will automatically transfer your payment to the next unpaid booking.
Overview
We understand that cancellations happen. If your booking has been cancelled, rest assured that we've got you covered. We automatically move your payment to the next unpaid booking, ensuring you don't lose the funds you've already paid.
Troubleshooting
Q: What happens to my payment if my booking is cancelled?
A: If you have paid for a booking that has been cancelled within the notice period or by the venue, we will automatically transfer your payment to the next unpaid booking, if applicable. This way, you can use the payment for your future bookings.
Q: Do I need to take any action to move my payment to the next booking?
A: No, there's no need for you to take any additional steps. Our system will handle the process automatically. Once your booking is cancelled, we will ensure that your payment is carried over to the next unpaid booking, if applicable.