Learn how to cancel a booking on the Bookteq Customer Portal
Step-by-step guide
- Log in to the Bookteq Customer Portal at my.bookteq.com using the email address associated with your bookings.
- Navigate to the bookings table to view your bookings.
- Select the specific booking you wish to cancel.
- Access the order view for the selected booking.
- In the order view, locate and click on the "Cancel Bookings" tab.
- If applicable, the tab will display the items that can be cancelled.
- Follow the prompts to proceed with cancelling your booking.
Please ensure that you use the same email address that is linked to your bookings when registering on the customer portal.
Troubleshooting
Q: What should I do if I don't see the option to cancel my booking?
A: If you do not see the option to cancel your booking, please contact our customer support team for assistance. We will be happy to help you with the cancellation process.