This is a step-by-step guide for how to switch between venue profiles on your Bookteq Customer Portal
How do I switch venues?
If you have access to multiple venues through your Bookteq Customer Portal account and need to switch between them, follow these simple steps:
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Start by logging in to your Bookteq customer portal account Open your web browser and go to my.bookteq.com. Enter your login credentials to access your account.
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Selecting from the full list: Select the dropdown arrow next to your currently selected venue name in the header of the portal.
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Here you will see a full list of venues that you have access to. This list includes venues for which you have previously made a booking under the same account. When you make a booking at another Bookteq venue using the same email address, it will be added to this list. Choose the desired venue from this list.
That's it! You can now switch between venues in your Bookteq customer portal account and access the specific venue you need.
Troubleshooting
Q: Why can't I see all the venues in the list when I log in?
A: The list of venues you see upon logging in includes only those venues for which you have previously made a booking under the same Bookteq account. If you haven't made a booking at a specific venue, it will not appear in the list. Once you make a booking at another Bookteq venue using the same email address, it will be added to the list for future access.
Q: Will the processes and procedures be the same for all venues?
A: No, the processes and procedures may vary from venue to venue. Each venue may have its own specific guidelines and requirements. When switching between venues, make sure to familiarise yourself with any venue-specific information provided to ensure a smooth booking experience. If you have any questions or need assistance, don't hesitate to reach out to the venue or Bookteq customer support.
We hope this article helped to answer your query! If you have any further questions or need assistance, please don't hesitate to reach out to our Bookteq team by submitting a help request.