Follow this easy step-by-step process to delete your account and data
Step-by-step guide
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Login: Visit the Bookteq Customer Portal at my.bookteq.com and log in using your credentials.
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Access Profile: After logging in, locate the left-hand menu and click on the 'Profile' option. This will take you to your profile settings.
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Request Account Deletion: Within the profile settings, you will find the option to request the deletion of your account and associated data. Click on the relevant button to initiate the process.
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Confirm Deletion: Bookteq takes your privacy seriously, and to ensure the security of your data, you will be asked to confirm your decision to delete your account. Carefully read any instructions or warnings provided and proceed with the confirmation.
By completing these steps, you will have successfully requested the deletion of your Bookteq account and associated data.
Troubleshooting
Q: What happens to my bookings and past history when I delete my account?
A: When your account is deleted, all your personal data, including your bookings and past history, will be permanently removed from our system. Please ensure that you have saved any important information or records before proceeding with the account deletion process.
Q: Can I recover my account after it has been deleted?
A: Once your account and data are deleted, it cannot be recovered. If you wish to continue using Bookteq in the future, you will need to create a new account.
Q: Will my account be immediately deleted after the request?
A: The deletion process may take some time to complete. Rest assured, we will process your account deletion request promptly and in accordance with our privacy policy. You will receive confirmation once the deletion process is finalised.
If you have any further questions or encounter any issues while deleting your account and data, please don't hesitate to reach out to our Bookteq team by submitting a help request.