This article shows you how to reset your password on the Bookteq Customer Portal
How to change your password
To change your password for the Bookteq Customer Portal, follow these simple steps:
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Log in to the Bookteq customer portal: Open your web browser and go to my.bookteq.com. Enter your login credentials to access your account.
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Access the password management option: Once logged in, look for the "Manage Password" option in the left-hand menu. Click on it to proceed.
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Enter your current password: In the password management section, you will be prompted to enter your current password. This is necessary for security purposes and to ensure that only authorised users can change the password.
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Set a new password: After entering your current password, you can now set a new password. Keep in mind the following requirements:
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Your password must be between 8 and 20 characters.
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It must contain at least one capital letter.
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It must contain at least one number.
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It must not include any spaces.
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Confirm your new password: Once you have entered your new password, you will need to confirm it by typing it again in the provided field. Make sure the new password matches exactly.
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Save the changes: Finally, click on the "Save" or "Update Password" button to save your new password. The system will confirm that your password has been successfully changed.
That's it! You have now successfully changed your password for the Bookteq customer portal.
Troubleshooting
Q: What should I do if I have forgotten my current password?
A: If you have forgotten your current password, you will need to reset it. Click on the "Forgot your password" link on the login screen of the Bookteq customer portal. Follow the instructions provided to reset your password and regain access to your account. Once you have your new password, you can then proceed to change it using the steps mentioned above.
Q: Can I use the same password that I previously had?
A: Yes, you can use the same password that you had before if you wish. However, it is generally recommended to choose a new password to enhance the security of your account. Select a unique password that you haven't used for other accounts and follow the provided requirements for a strong and secure password.
We hope this article has helped to resolve your query. If you continue to experience any difficulties, please don't hesitate to reach out to our Bookteq team by submitting a help request.