Learn how to easily move individual sessions within your payment plan for sports facility bookings on Bookteq, without affecting your overall payment arrangement, with this helpful guide.
Overview
If you have a payment plan set up for your bookings of sports facilities through Bookteq, you can still move specific sessions without affecting your payment plan. You have the flexibility to cancel or amend individual bookings within your plan.
How-to
If you wish to move a single booking within the cancellation period, you can do so without cancelling your payment plan. Follow these steps:
- Access the Customer Portal by logging in to my.bookteq.com using your login credentials.
- Navigate to the bookings section to view your reservations.
- Locate the specific booking/session you want to move.
- Select the booking and choose the option to amend it.
- Follow the prompts to select a new date and time for the session.
- Confirm the changes to your booking.
If you have any further questions or encounter any difficulties while moving your bookings within your payment plan, please reach out to our customer support team. We are here to assist you and ensure a smooth booking experience.