1. Customer Support Hub
  2. Cancellations & amendments

If I've paid and am looking to cancel, will I be refunded?

Learn more about booking cancellations and refunds with Bookteq

Overview

At Bookteq, we understand that circumstances may arise where you need to cancel a paid booking. The refund eligibility will depend on the specific refund and cancellation policy outlined in the terms and conditions associated with your booking.

Q: Will I receive a refund if I cancel my booking?

A: Whether you are eligible for a refund or credit depends on the cancellation notice period stated in the Terms and Conditions. If you cancel within the specified notice period, you may be eligible for a refund or credit. However, if you fall outside of the cancellation notice period, you will not be eligible for a refund or credit.

Please refer to the terms and conditions attached to your booking confirmation email for detailed information regarding the refund and cancellation policy specific to your venue. 

screely-1687786774893

We hope this article helped to answer your query! If you have any further questions or need assistance, please don't hesitate to reach out to our Bookteq team by submitting a help request.