Learn more about Bookteq's booking refund policy.
Overview
We want to ensure clarity regarding our refund policy for your booking. The specific refund policy can be found in the terms and conditions attached at the bottom of your booking confirmation email.
Q: What if I cancel my booking within the specified notice period?
A: If you cancel your booking within the specified notice period outlined in the Terms and Conditions, you will typically be eligible for a refund. The refund will be processed according to the payment method used for the original booking. Alternatively, if you have any future unpaid bookings, the refund may be applied as credit towards your next booking.
Q: How long does it take to receive a refund after cancellation?
A: Once you have cancelled your booking and are eligible for a refund, the refund will be processed as quickly as possible. Depending on the payment method used, please allow 7-10 working days for the refund to be reflected in your account.
We hope this article helped to answer your query! If you have any further questions or need assistance, please don't hesitate to reach out to our Bookteq team by submitting a help request.